Learn more about 9point8's policies below!

Our products are available to be purchased direct from 9point8™ through our eStore within this website, or through our Retail Partners. You can deal direct with us, the manufacturer, or our retail partners where you made your purchase for any service or warranty issues.

Retail Partners are local bike shops who have agreed to work with us and sell 9point8™ products using a Direct-to-Retailer model. We sell direct to them and they sell to you; no distributors. Click HERE to find a Retail Partner.

Yes! If you have any questions you can contact 9point8™ via email or live chat. If you would like to speak to a 9point8™ customer service team member, simply email or chat, provide your telephone number, and we will call you back.

You can contact 9point8™ via email or live chat. If you would like to speak to a 9point8™ customer service team member, simply email or chat, provide your telephone number, and we will call you back.



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